Question 1

How do I join?

Accepted Answer

1. Download our App - this is the easiest way to manage your account and book your classes.

🤖 Android

🍎 iOS

2. Purchase your membership or class pass/pack.

Memberships offer cost savings so you get more for your buck.

3. Book your first Baseline class as this is our beginner friendly class or one of one mixed ability classes. Our instructors will guide and support you throughout so you leave feeling nothing short of nourished.

Question 2

What should I wear/bring?

Accepted Answer

1. For each session you will need grip socks and water. Grip socks are available in the studio to purchase (the addiction is realllll).

2. Wear comfortable activewear. No rules, no faff just whatever makes you feel good.

Question 3

Where do I park?

Accepted Answer

There is a lot of parking available in Stokesley. You can park on the cobbles straight outside the studio for free, for up to two hours with a parking disc. These can be obtained from the local shops such as Co-Op next door. There is also free parking all day on the tarmac areas. 
 
Please note that parking fills up quicker on market days, which are every Friday and the first Saturday of the month in Stokesley.

Question 4

Do you have changing rooms?

Accepted Answer

We do not have dedicated changing facilities however we do have a large bathroom facility which you are welcome to use.

Question 5

How early should I arrive before class?

Accepted Answer

To start strong, please arrive 10 minutes prior to your class to give you enough time to pop everything away in the locker, change into your grip socks and be ready to go when the class starts.

Question 6

What is the cancelation policy?

Accepted Answer

We know plans can change and we try to best accommodate this at Flo but to ensure that everyone has the best chance to attend their favourite classes, you need to give 12 hours notice to change/cancel your class or you will lose the credit.

Question 7

Can I change my membership?

Accepted Answer

Upgrades, downgrades and cancellations can be made by contacting our team @  hello@flostudios.co.uk. Please note we require notification at least 30 days prior to any membership amendment.

Question 8

When are classes available to book?

Accepted Answer

The studio timetable is available for up to 1 week in advance. To book onto your favourite sessions, we advise setting an alarm e.g every Wednesday morning at 8am for next weeks Wednesday 9am class.

Question 9

How long do my purchased classes last?

Accepted Answer

Monthly memberships allow you to book a certain number of sessions a month, depending on the plan you’ve opted for. You must use all allocated sessions as they do not roll over to the next month.

Single class passes expire after 30 days from purchase.

5 class packs expire after 2 months from purchase.

10 + 20 class packs expire after 3 months from purchase.

Intro offer expires after 30 days from purchase.

Question 10

Do you offer pre-natal classes?

Accepted Answer

Congratulations! Keeping expecting mums active throughout pregnancy and preparing them for their hardest workout yet is important to us!

If you’re an expecting Mum, we offer 1:1s tailored to you. If group classes are more your thing, we have select Baseline classes which are pre-natal friendly. Take a look at our timetable to see when.

Question 11

Do you offer 1:1s and 2:1s?

Accepted Answer

We do! To organise these, please email hello@flostudios.co.uk

Question 12

Do you offer private events/rent out the studio?

Accepted Answer